Please read these Terms and Conditions carefully before registering or using any part of the juan360 platform. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to all the rules set out below. These terms apply to all registered players in the Philippines.
To registeran account on juan360, you must be at least 21 years of age as required under Philippine law. You must be a resident of or physically located in the Philippines at the time of registration and during all subsequent use of the platform. Only one account per person is permitted — duplicate accounts will be closed and any associated balances may be forfeited. You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, and valid contact details. juan360 reserves the right to request identity verification documents at any time to confirm eligibility. Accounts registered using false information may be suspended immediately pending investigation. By completing registration, you confirm that you are not on any self-exclusion list and that you are not acting on behalf of another person.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your account access with any other person, and you must not allow a third party to place bets or conduct transactions on your behalf. If you suspect that your account has been accessed without your authorisation, you must notify the juan360 support team immediately so that appropriate action can be taken. All activity conducted through your account will be treated as authorised by you unless you have reported a security concern in advance. You are responsible for ensuring that your contact details remain current so that important account notifications can reach you. juan360 will never ask for your password via email, chat, or any other communication channel. Keeping your account secure is a shared responsibility, and we encourage all Filipino players to use a strong, unique password.
All deposits and withdrawals on juan360 are processed in Philippine pesos (PHP). You may only deposit funds using payment methods that are registered in your own name — third-party deposits are not accepted and will be returned where possible. Minimum and maximum deposit and withdrawal amounts are displayed within your account dashboard and may vary depending on the payment method selected. Withdrawal requests are subject to identity verification and may require you to have completed any applicable wagering requirements before funds are released. juan360 does not charge processing fees on standard transactions, but your payment provider may apply their own charges. Withdrawals are typically processed within the timeframe stated in the account help section, though delays may occur during periods of high demand or when additional verification is required. Any funds deposited must be used for genuine gaming activity and must not be used to exploit payment processing systems.
All bets placed on juan360 are subject to the specific rules applicable to the sport, event, or game category selected at the time of wagering. Bets are final once confirmed and cannot be cancelled or amended unless a specific in-play cancellation option is displayed and available for that market. In the event of a technical error, system fault, or manifest pricing mistake, juan360 reserves the right to void affected bets and return stakes to the relevant accounts. Results for all sports markets are determined by the official result declared by the relevant governing body or league, including the PBA and other Philippine competitions. For casino-style games, the outcome is determined by the game's certified random number generator and the result displayed at the end of each round is final. Attempting to exploit software errors, use automated betting tools, or engage in any form of match manipulation is strictly prohibited and will result in account closure. All players are expected to engage with the platform in good faith and in accordance with the spirit of fair play.
From time to time, juan360 may offer bonuses, free bets, or promotional rewards to eligible registered players in the Philippines. Each promotion is subject to its own specific terms, including eligibility criteria, minimum deposit requirements, wagering requirements, and expiry dates, which will be clearly stated at the time the offer is presented. Bonuses may only be claimed once per eligible player unless the promotion explicitly states otherwise. Attempting to claim a bonus multiple times using duplicate accounts or by providing false information will result in the forfeiture of the bonus and may lead to account suspension. juan360 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice if circumstances require it. Bonus funds and any winnings derived from bonus funds may not be withdrawn until the applicable wagering requirements have been fully met. Players who are enrolled in the VIP programme may be eligible for enhanced promotional terms — see the VIP page for further details.
juan360 is committed to promoting responsible gaming for all players in the Philippines and provides a range of tools to help members stay in control of their gaming activity. You may set deposit limits, session time reminders, and cooling-off periods directly through your account settings at any time. If you feel that your gaming habits are becoming a concern, we strongly encourage you to visit our Responsible Gaming page for guidance and support resources. Self-exclusion options are available for players who wish to take a break from the platform for a defined or indefinite period, and requests will be processed promptly by our support team. During any active self-exclusion period, you will not be permitted to register a new account or access the platform in any way. juan360 will not knowingly allow a self-excluded player to continue using the platform, and any winnings generated during a self-exclusion period may be forfeited. We encourage all Filipino players to treat gaming as a form of entertainment and to set personal limits that reflect their financial situation and wellbeing.
The following activities are strictly prohibited on the juan360 platform and will result in immediate account suspension and possible legal action where applicable. You must not use the platform for any unlawful purpose, including money laundering, fraud, or any activity that violates Philippine law. The use of automated scripts, bots, or any software designed to gain an unfair advantage over other players or the platform is forbidden. Collusion between players to manipulate the outcome of any game or sporting event is a serious breach of these terms and will be investigated thoroughly. You must not attempt to reverse-engineer, copy, or reproduce any part of the juan360 platform, including its software, design, or content. Sharing, selling, or transferring your account to another person is not permitted under any circumstances. Any attempt to circumvent security measures, exploit technical vulnerabilities, or interfere with the normal operation of the platform will be treated as a material breach of these terms. juan360 cooperates fully with Philippine regulatory authorities and law enforcement agencies in the investigation of prohibited activities.
juan360 reserves the right to suspend or close any account at any time if there is reasonable cause to believe that a breach of these Terms and Conditions has occurred or is likely to occur. In cases of suspected fraud, identity misrepresentation, or prohibited activity, accounts may be suspended immediately and without prior notice while an investigation is conducted. If an account is closed due to a breach, any remaining balance may be withheld pending the outcome of the investigation, and funds may be forfeited if the breach is confirmed. Players who wish to close their own account voluntarily may do so by contacting the support team, and any verified balance will be returned via the original payment method subject to standard verification procedures. Accounts that have been inactive for an extended period may be subject to an inactivity policy, details of which are available in the FAQ section. juan360 will provide reasonable notice of account closure where circumstances permit, except in cases where immediate action is required to protect the integrity of the platform. All decisions regarding account suspension or closure are made at the sole discretion of juan360.
juan360 provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times, as maintenance, technical issues, or circumstances beyond our control may occasionally affect availability. To the fullest extent permitted by applicable Philippine law, juan360 shall not be liable for any loss of profits, loss of data, or indirect or consequential damages arising from your use of or inability to use the platform. juan360 is not responsible for any losses incurred as a result of a player's failure to comply with these Terms and Conditions or as a result of actions taken by the player in breach of these terms. We are not liable for any delays or failures in processing transactions that are caused by third-party payment providers or banking institutions. Nothing in these terms limits juan360's liability for fraud, wilful misconduct, or any liability that cannot be excluded under Philippine law. Players are encouraged to review the FAQ page for guidance on common issues before contacting support. All disputes regarding liability will be handled in accordance with the governing law provisions set out in Section 11.
juan360 reserves the right to update or amend these Terms and Conditions at any time to reflect changes in Philippine law, regulatory requirements, platform features, or operational policies. When material changes are made, registered players will be notified via the email address associated with their account or through a prominent notice on the platform prior to the changes taking effect. Continued use of the juan360 platform after the effective date of any updated terms constitutes your acceptance of the revised Terms and Conditions. If you do not agree with any changes, you should stop using the platform and contact the support team to close your account. We recommend that all Filipino players review these terms periodically to stay informed of any updates. The date of the most recent revision will be indicated at the top of this page. Previous versions of these terms are available upon request by contacting our support team.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the juan360 platform shall first be referred to our customer support team for resolution through good-faith negotiation. If a dispute cannot be resolved informally within a reasonable period, it may be referred to the appropriate regulatory or legal authority in the Philippines in accordance with applicable law. Players are encouraged to raise any concerns promptly and to provide all relevant information to assist in the resolution process. juan360 is committed to handling all disputes fairly, transparently, and in a timely manner. Nothing in these terms prevents you from exercising any statutory rights you may have as a consumer under Philippine law. For general questions about your account or these terms, please visit the FAQ page or contact our support team directly.
Other important documents and resources for Filipino players on juan360.
Understand how juan360 collects, uses, and protects your personal data in line with Philippine data privacy standards.
Read PolicyTools and guidance to help Filipino players set limits, take breaks, and access support when needed.
Learn MoreQuick answers to common questions about accounts, payments, sports betting, and platform rules in Philippine English.
View FAQReady to get started? Register a free account and access sports betting and casino-style games from any mobile browser in the Philippines.
Register NowIf anything in these Terms and Conditions is unclear, our support team is available around the clock to help Filipino players understand their rights and responsibilities on the platform. You can also find answers to common questions in the FAQ section.